View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000665 | T99X171.00 SKB Eagle_Vendor_Issue | General | public | 2019-04-25 10:28 | 2019-06-18 19:21 |
| Reporter | (ALTech) Jewoo Lee | Assigned To | (ALTech) Jewoo Lee | Due Date | 2019-04-26 11:19 |
| Priority | high | Severity | s2-severe | Reproducibility | random |
| Status | closed | Resolution | fixed | ||
| Summary | 0000665: [Stability] Power Reset during Aging Test(Standby-Operating Mode Switching) | ||||
| Description | [Observed Result] Power Reset (Restart from Btv logo image) q.v. Occurrence Time : 04/24 23:23 [Expected Result] There should be no stability problem [Device Info.] EVT / V15.502.13 | ||||
| Steps To Reproduce | [Pre-condition] Display Resolution 720P and Default Settings [Procedure] Standby-Operating mode switching repetition - Mode switching interval 10secs - By pressing B tv 전원(B tv Power) key of RCU(IR mode) | ||||
| Tags | BFS-140 | ||||
| Attach Tags | |||||
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Hi Kerwin, Please check if this issue is caused by mediaserver crash and then results in android system restart and have your comments on this. pid: 6758, tid: 3281, name: TVSPlayerImpl >>> /system/bin/tvs_mediaserver <<< signal 6 (SIGABRT), code -6 (SI_TKILL), fault addr -------- Abort message: 'vendor/amlogic/common/frameworks/av/liveplayer/jni/skb/mmf/hal/amlogic/amlTvsHal/AmlTVSPlayer.cpp:790 CHECK(mSoftControl != NULL) failed.' r0 00000000 r1 00000cd1 r2 00000006 r3 aeb9d958 r4 00001a66 r5 00000cd1 r6 aad8b2a4 r7 0000010c r8 ae7bb430 r9 51eb851f r10 00000001 r11 ae7bb3d8 ip 00000000 sp aad8b290 lr aeb2c0e5 pc aeb23e72 backtrace: #00 pc 0001ce72 /system/lib/libc.so (abort+62) #01 pc 00006dd5 /system/lib/liblog.so (__android_log_assert+156) #02 pc 00018cd1 /system/lib/libtvs_mediaserver_hal.so (AmlTVSPlayer::createWindowSurface()+732) #03 pc 00018385 /system/lib/libtvs_mediaserver_hal.so (AmlTVSPlayer::StartPlay()+1188) #04 pc 00016411 /system/lib/libtvs_mediaserver_hal.so (AML_AVPLAY_Start+24) #05 pc 00010eb9 /system/lib/libtvs_mediaserver_hal.so (tvstorm::AmlHalPlayer::start()+104) #06 pc 0003ee51 /system/lib/libtvs_mediaserver.so (tvstorm::HalPlayer::start()+72) #07 pc 0002d95d /system/lib/libtvs_mediaserver.so (tvstorm::TVSPlayerImpl::onStart()+428) #08 pc 00026e51 /system/lib/libtvs_utils.so (tvstorm::SerialRunner::run(void*)+60) #09 pc 000231ff /system/lib/libtvs_utils.so (_ZNSt3__114__thread_proxyINS_5tupleIJNS_10unique_ptrINS_15__thread_structENS_14default_deleteIS3_EEEEZN7tvstorm6Thread5startEvE3$_0EEEEEPvSB_+30) #10 pc 00063c45 /system/lib/libc.so (__pthread_start(void*)+22) #11 pc 0001e065 /system/lib/libc.so (__start_thread+22) |
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Hi Jewoo, Based on 'Occurrence Time : 04/24 23:23', I am afraid that we didn't not get log for this issue. In 'tombstones2_2' folder, the date of tombstone files are 4/23. And in 'alog2_2.txt' logcat message, the last record time is at 04-24 23:21:36 which is 2 minutes earlier than occurrence time, Could you share script to do this aging test ? We will try to reproduce at our office. Thanks ! |
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Hi Kerwin, Whenever we encounter the reset issue, the last log was about 1 minute earlier than the reset occurrence time. And the occurrence time described is based on DVR's clock. In addition, the script is what has been described in "Steps to Reproduce" above. For time gap between the issue occurrence and the last log, let me double check DVR clock. Thanks. |
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Hi Kerwin, We just double checked the time gap. DVR' clock is about 1:30 earlier than logs. Please check the issue considering this. Thanks. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-04-25 10:28 | (ALTech) Jewoo Lee | New Issue | |
| 2019-04-25 10:28 | (ALTech) Jewoo Lee | Status | new => assigned |
| 2019-04-25 10:28 | (ALTech) Jewoo Lee | Assigned To | => (SW) Jacky Chiang |
| 2019-04-25 10:28 | (ALTech) Jewoo Lee | File Added: Logs.7z | |
| 2019-04-25 10:28 | (ALTech) Jewoo Lee | Tag Attached: BFS-140 | |
| 2019-04-29 14:56 | (SW) Kerwin Chen | Assigned To | (SW) Jacky Chiang => (SW) Kerwin Chen |
| 2019-04-30 10:49 | (SW) Jacky Chiang | Note Added: 0002303 | |
| 2019-04-30 12:00 | (SW) Jacky Chiang | Project | T99X171.00 SKB Eagle => T99X171.00 SKB Eagle_Vendor_Issue |
| 2019-04-30 12:00 | (SW) Jacky Chiang | Category | SW Issue => General |
| 2019-04-30 12:19 | (SW) Kerwin Chen | Note Added: 0002310 | |
| 2019-04-30 12:19 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (ALTech) Jewoo Lee |
| 2019-04-30 12:39 | (ALTech) Jewoo Lee | Note Added: 0002313 | |
| 2019-04-30 12:54 | (ALTech) Jewoo Lee | Note Added: 0002314 | |
| 2019-06-18 19:21 | (ALTech) SY Yoon | Status | assigned => closed |
| 2019-06-18 19:21 | (ALTech) SY Yoon | Resolution | open => fixed |
